Your questions, answered

We understand you might have a few questions before entrusting us with your cleaning needs. Here, we've compiled the most common queries and important details to help you get started with Cleanlio. If you don't find what you're looking for, feel free to contact us directly!

Frequently asked questions

Find answers to the most common questions our clients ask about our professional cleaning services, from what we offer to how we handle bookings and payments.

About our services

 

 

What cleaning services do you offer?

We offer a wide range of professional cleaning services, including regular domestic cleaning, end-of-tenancy cleaning, as well as office and commercial cleaning. In addition, we provide extra services such as oven cleaning, fridge cleaning, carpet cleaning, and interior window cleaning. All of our services are available across Tottenham, Haringey, and North London.

How long does a cleaning session take?

As a general guide:

  • Studio / 1 Bedroom – 2-3 hours

  • 2 Bedrooms – 3-4 hours

  • 3 Bedrooms – 4-5 hours

  • End of Tenancy – 4-6 hours (depending on the condition)

We never rush – we complete every job thoroughly and with the utmost care.

Do you offer one-off or regular cleaning?

We offer both! Whether you need a one-off deep clean or a regular weekly or fortnightly service, we’ve got you covered. Plus, our regular clients enjoy a 10% discount on every clean.

Pricing and booking

How much does cleaning cost?
How do I get a quote?
How do I pay?
Is there a discount for regular bookings?

Practical questions

Do I need to be home during the clean?
Do you bring your own cleaning products?
What areas do you cover?

Trust and quality

Can I trust the cleaner in my home?
Is end of tenancy cleaning guaranteed?
What if I'm not happy with the clean?

Why choose Cleanlio?

We're local: Based in Tottenham, we know the area and we're part of the community.
Personal and trustworthy: Cleanlio is owner-run. You always know who is coming to your home – no strangers, no surprises.
We bring everything: All cleaning products and equipment included. No extra costs, no hassle.

Our commitment to you

Transparent pricing: No hidden fees. You get a clear quote before we start – what we quote is what you pay.
Flexible scheduling: Early mornings, evenings and weekends available. We work around your life.
You don't need to be home: Many clients leave a key or provide access. We handle everything with care and respect.

Guaranteed satisfaction

Satisfaction guaranteed: Not happy? Contact us within 24 hours and we'll return to fix it – free of charge.
No long contracts: No commitment required. Book as you need, cancel anytime.

Additional reassurances

DBS-checked staff: Our team is vetted for your peace of mind.
Eco-friendly products: We use environmentally responsible cleaning solutions.

Ready for a spotless home or office?

Have more questions or ready to book your cleaning service? Get in touch with Cleanlio today for a transparent quote and outstanding service. We're here to help!